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FAQ

A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

A: Standard product’ MOQ is 2 piece, customized product MOQ is 300pcs for each model.

A: Please kindly contact us and specify the item, quantity, color or other specification to place an order.

A: We accept Paypal,Payoneer, TT and so on.

A: We ship via DHL, UPS, FEDEX,TNT normally and so on.

A: It will as the actual offer.
Usually, for BSD system samples, if we have the stock, it can send it to you 1-2days,for 1-50sets BSD systems, our delivery time is 5-7 working days after we received your payment, and if you are very urgent, we will arrange first-production.

A:Absolutely, we’re a manufacturer and trade with our own factory and production team. More than 10 years professional skill and production experience.

A: Yes, all our goods as the ISO and CE standards to make, we have CE and FCC certification.

A: Yes, we can. Most products can be customized, including the logo on products.

A: Non-human factors, the warranty is 1 year, usually well maintained can be used for years; All products are 100% inspected and tested before they leave our factory, We have been selling these products for many years, customer feedback is stable performance and quality is guaranteed

OEM service

A:Most of produts are under regular production, we can make delivery immediately if we the specific one in stock.

A: We could arrange you shipping or air or express for you and deliver everything to your port or provide you door to door service.

A:

Please send us your purchase order by Email or call us sales line :(+86-18818788929), or we can make you proforma invoice under your request.

We need to know the following information for your order before sending you PI.

1) Product information-Quantity, Specification(Size, Material, Technological if needed and Packing requirements etc.)
2) Delivery time required.
3) Shipping information-Company name, Street address, Phone&Fax ​​number, Destination sea port.
4) Forwarder’s contact details if there’s any in China.

A: Sure. Your Logo could be printed on your products by Hot Stamping, Printing, Embossing, UV Coating, Silk-screen Printing or Sticker.

A:The samples will be ready for delivery in 3-5days. The samples will be sent via international express such as DHL, UPS, TNT, FEDEX and would be arrived within 3-5 days.

A:The freight depends on the weight and packing size and destination from here to your location.

A:

We are not a trading company, Aiwejay is a contract electric toothbrush Manufacturer or Supplier with 10 years of overseas export experience; We’ll Try Our Best To Support Customers With Best Price And Quality. We Can Video Chat To Show Your Our Factory.

Our factory has passed IS09001, GMP factory audit. We are an AAA credit enterprise.

In addition, we have a large warehouse and quality control department to purchase products for customers.

A:

A、all the raw materials by IQC (Incoming Quality Control) before launch whole process into the process after the screening.

B、process each link in the process of IPQC (Input process quality control process inspection) patrol inspection.

C、 after finished by QC full inspection before packing into the next process packaging.

D、 OQC before shipment for each electric toothbrush to do full inspection.

A:

The freight depends on weight, packing size and your country or province region, etc.

You can confirm electric toothbrush by photo and video to save this money, If you become our old customer.

A: Proofing is usually 5-7 working days. If the order reach or exceed behind MOQ quantity, proofing fee refunded. If not reached behind MOQ quantity, proofing fee will be taken by your.

A:For Urgent Order And Light Weight,you Can Choose The Following Express:ups,fedex,tnt,dhl,ems Ect.

For Heavy Weight, You Can Choose To Deliver The Goods By Air Or By Sea To Save Cost.

A:Yes, we could offer the sample before bulk order,and we can return the extra fee or sample fee after order placed.

A:Generally it is 5-7 days if the goods are in stock. or it is 25-35 days if the goods are not in stock, it is according to quantity.

A: We Usually Quote Within 24 Hours After Getting Your Inquiry, If You Are Very Urgent To Get Theprices, Please.

A:Yes, We Had Got Enough Rich Experience About Oem/odm Customized Logo And Packaging Are Acceptable.

A:Our Sonic Electric Toothbrush Have Fda Ce Rohs Fcc Certificates.

A:1、Wholesale: The Moq Is 50pcs.

Wholesale our existing sonic electric toothbrushes. The minimum order quantity is 50 pieces.

2、OEM customized electric toothbrush: The Moq Is 500pcs

If you want to OEM custom electric toothbrushes, change the packaging box and appearance color, and electric toothbrush heads, The Moq Is 500pcs, because our upstream packaging suppliers provide carton packaging and need to purchase in bulk.

3、ODM development: The Moq Is 1000pcs

Electric toothbrush development, production according to samples: The Is 1000pcs or more, according to the difficulty of production, you need to contact us to determine the production process.

Quality Assurance-Sample-Transport

A:

A, all the raw materials by IQC (Incoming Quality Control) before launch whole process into the process after the screening.

B, process each link in the process of IPQC (Input process quality control process inspection) patrol inspection.

C, after finished by QC full inspection before packing into the next process packaging.

D, OQC before shipment for each electric toothbrush to do full inspection.

A:Our Sonic Electric Toothbrush Have Fda Ce Rohs Fcc Certificates.

A:For Urgent Order And Light Weight,you Can Choose The Following Express:ups,fedex,tnt,dhl,ems Ect.

For Heavy Weight, You Can Choose To Deliver The Goods By Air Or By Sea To Save Cost.

A:Generally it is 5-7 days if the goods are in stock. or it is 25-35 days if the goods are not in stock, it is according to quantity.

A:The samples will be ready for delivery in 3-5days. The samples will be sent via international express such as DHL, UPS, TNT, FEDEX and would be arrived within 3-5 days.

A:The freight depends on the weight and packing size and destination from here to your location.

A:The freight depends on weight, packing size and your country or province region, etc.

You can confirm electric toothbrush by photo and video to save this money, If you become our old customer.

A: Proofing is usually 5-7 working days. If the order reach or exceed behind MOQ quantity, proofing fee refunded. If not reached behind MOQ quantity, proofing fee will be taken by your.

A:Yes, we could offer the sample before bulk order,and we can return the extra fee or sample fee after order placed.

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