Last updated: July 28, 2026
This Privacy Policy explains how Shenzhen Weijie Intelligent Technology Co., Ltd., operating through the Aiwejay website (“Aiwejay,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when you visit https://www.aiwejay.net/, submit an inquiry, request a quotation or sample, communicate with us, or use our products and services.
By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please discontinue your use of the website and do not submit personal information to us.
1. Who We Are
Aiwejay is an electric toothbrush and water flosser manufacturer providing OEM, ODM, private-label, product development, sampling, manufacturing, and related business services to customers worldwide.
For personal information collected through this website, the responsible business entity is:
- Company: Shenzhen Weijie Intelligent Technology Co., Ltd.
- Website: https://www.aiwejay.net/
- Address: Building 4, No. 13, Pingji Avenue, Longgang District, Shenzhen, China 518128
- Email: [email protected]
- Phone/WhatsApp: +86 188 1878 8929
2. Information We Collect
We may collect personal information directly from you, automatically through the website, or through third-party communication and service providers.
2.1 Information You Provide to Us
When you submit an inquiry, request a sample or quotation, contact our team, or discuss an OEM or ODM project, we may collect:
- Your name and job title;
- Company name and business type;
- Email address, telephone number, and WhatsApp number;
- Country, region, billing address, or shipping address;
- Product category, model, quantity, target market, and estimated order volume;
- Customization requirements, including logos, colors, packaging, functions, materials, technical specifications, and certification needs;
- Files, drawings, reference images, designs, specifications, or documents that you choose to provide;
- Messages, inquiries, feedback, and other communications with our team;
- Sample, quotation, order, shipping, payment-status, and after-sales information where applicable.
Please do not submit confidential information, trade secrets, sensitive personal information, or third-party personal information unless it is necessary for your project and you are authorized to provide it.
2.2 Information Collected Automatically
When you visit the website, our systems and service providers may automatically collect certain technical and usage information, including:
- Internet Protocol (IP) address;
- Browser type, device type, operating system, and language settings;
- Approximate location derived from your IP address;
- Pages viewed, links clicked, referring pages, and time spent on the website;
- Date and time of access;
- Cookie identifiers and similar technical identifiers;
- Diagnostic, security, and server log information.
This information helps us operate the website, understand how visitors use it, improve performance, detect security problems, and evaluate our marketing activities.
2.3 Information from Third-Party Services
If you contact us through WhatsApp, email, a social media platform, or another third-party service, we may receive the information associated with your communication. The relevant third party may also process your information according to its own privacy policy.
3. How We Use Personal Information
We may use the personal information we collect to:
- Respond to inquiries and communicate with you;
- Understand your product, sourcing, OEM, ODM, and private-label requirements;
- Prepare quotations, proposals, product recommendations, and technical solutions;
- Arrange samples, prototypes, testing, production, shipping, and after-sales support;
- Manage customer, supplier, distributor, and business relationships;
- Verify project details and prevent fraudulent or unauthorized requests;
- Operate, maintain, secure, and improve the website;
- Measure website traffic, performance, and visitor engagement;
- Send business updates or marketing communications where permitted;
- Maintain transaction, quality-control, compliance, and customer-service records;
- Comply with applicable legal, tax, accounting, customs, regulatory, and contractual obligations;
- Establish, exercise, or defend legal claims.
We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless we provide additional notice or obtain consent where required.
4. Legal Bases for Processing
Where applicable data-protection law requires a legal basis, we may process personal information based on one or more of the following:
- Pre-contractual steps and contract performance: to respond to your inquiry, provide a quotation, prepare samples, process an order, or perform an agreement with you;
- Legitimate interests: to operate and secure our website, improve our services, manage business relationships, prevent fraud, and conduct reasonable B2B marketing;
- Consent: where you consent to non-essential cookies, marketing communications, or another specific use of your information;
- Legal obligations: where processing is necessary to comply with applicable laws, regulations, court orders, tax rules, customs requirements, or government requests;
- Legal claims: where processing is necessary to establish, exercise, or defend our legal rights.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
5. Cookies and Similar Technologies
The website may use cookies, pixels, tags, local storage, and similar technologies to operate essential features, remember preferences, understand website usage, improve performance, and measure marketing activities.
The types of cookies used on the website may include:
- Strictly necessary cookies: required for core website functionality, security, form processing, and network management;
- Preference cookies: used to remember language, display, or other website preferences;
- Analytics cookies: used to understand page views, traffic sources, user interactions, and website performance;
- Advertising or measurement cookies: used where enabled to measure campaigns or show more relevant business content.
We use Google Tag Manager to manage certain website tags. Depending on the tags configured, the website may also use Google Analytics or related Google services to collect website usage and performance information. Google may process information according to its own Privacy Policy.
You can control cookies through your browser settings and, where available, through the website’s cookie consent controls. Blocking some cookies may affect website functionality. Where required by applicable law, non-essential cookies will be used based on your consent.
6. How We Share Personal Information
We may share personal information only when reasonably necessary for the purposes described in this policy. Recipients may include:
- Website hosting, content delivery, cybersecurity, backup, and technical support providers;
- Email, customer communication, analytics, tag-management, and business-software providers;
- Payment providers, banks, or payment platforms such as PayPal or Payoneer when you choose to use those services;
- Logistics companies, freight forwarders, customs agents, and delivery providers;
- Testing laboratories, certification organizations, packaging suppliers, and other project service providers where required for your order;
- Professional advisers, including accountants, auditors, consultants, insurers, and legal advisers;
- Government authorities, regulators, courts, law-enforcement agencies, or other parties where disclosure is required by law;
- A buyer, investor, successor, or adviser in connection with a merger, acquisition, financing, restructuring, or sale of business assets.
Service providers are expected to process personal information only for authorized purposes and to apply appropriate security measures.
We do not rent or sell personal information to third parties for monetary consideration. Certain analytics or advertising activities may be treated as “sharing” under some privacy laws. Where those laws apply, we will provide the choices required by applicable law.
7. International Data Transfers
Aiwejay is based in China and serves customers in multiple countries. Personal information submitted through the website may therefore be transferred to, stored in, or processed in China or other countries where we or our service providers operate.
Data-protection laws in these countries may differ from those in your country. Where required, we will use appropriate contractual, organizational, or technical safeguards for international transfers of personal information.
8. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to and following up on inquiries;
- Managing ongoing customer and business relationships;
- Providing samples, quotations, orders, warranties, and after-sales support;
- Maintaining product-quality, certification, transaction, and shipping records;
- Meeting applicable tax, accounting, customs, regulatory, and legal requirements;
- Resolving disputes and enforcing agreements;
- Maintaining website security and preventing fraud.
Retention periods vary depending on the type of information, the nature of the business relationship, legal requirements, and whether the information is needed for an active project. When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable.
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, secure hosting, system monitoring, backups, restricted staff access, and appropriate service-provider controls. However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure.
You are responsible for using appropriate care when sending confidential project files or commercially sensitive information by email, WhatsApp, or other communication channels.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information;
- Request restriction of certain processing activities;
- Object to certain uses of your personal information, including direct marketing;
- Withdraw consent where processing is based on consent;
- Request a portable copy of certain information;
- Ask for information about how your personal information is collected, used, and disclosed;
- Opt out of the sale or sharing of personal information where such rights apply;
- Exercise your privacy rights without unlawful discrimination;
- Submit a complaint to the relevant data-protection or privacy authority.
To exercise a privacy right, email [email protected] with the subject line “Privacy Request.” Please describe your request and identify your previous interaction with Aiwejay.
We may need to verify your identity before completing a request. We may also retain limited information where necessary to comply with legal obligations, complete transactions, protect security, or establish and defend legal claims.
11. Marketing Communications
We may send product information, factory updates, trade-show information, or other B2B communications where permitted by applicable law.
You may unsubscribe at any time by using the unsubscribe option in the message, replying with an unsubscribe request, or contacting [email protected]. We may retain limited information about your opt-out request to ensure that your preference is respected.
12. Automated Decision-Making
We do not use personal information collected through this website to make decisions that produce legal or similarly significant effects solely through automated processing.
13. Children’s Privacy
This website is intended for business customers, distributors, retailers, brand owners, procurement professionals, and other commercial visitors. It is not directed to children under the age of 16, and we do not knowingly collect personal information from children through this website.
If you believe that a child has submitted personal information to us, please contact us so that we can review and delete the information where appropriate.
14. Third-Party Websites and Services
The website may contain links to third-party websites, social media platforms, payment providers, messaging services, or other external services. We are not responsible for the privacy, security, or content practices of third parties.
We encourage you to review the privacy policy of any third-party service before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, service providers, or legal obligations.
When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through the website or other appropriate channels.
16. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our handling of personal information, please contact:
- Shenzhen Weijie Intelligent Technology Co., Ltd.
- Email: [email protected]
- Phone/WhatsApp: +86 188 1878 8929
- Address: Building 4, No. 13, Pingji Avenue, Longgang District, Shenzhen, China 518128
